Good governance helps us provide safe, effective and high quality support.
Good governance = good care
Delphi is part of Syncora, which is part of The Calico Group.
Together, we are part of a group of charities and social businesses that share a common purpose: making a difference to people’s lives.
Each organisation brings specialist expertise. Through Delphi, we support people affected by drug and alcohol addiction. Across the wider Group, services also support people experiencing domestic abuse, homelessness, unemployment, poor mental health and other challenges.
Working together allows us to share knowledge, strengthen services and achieve better outcomes for the people we support.
Good governance is an important part of this. Through Syncora and The Calico Group, Delphi operates within a governance framework built on the principles of integrity, transparency and accountability. This helps ensure our services remain safe, effective and focused on the needs of our customers.
Regulation, legislation and best practice
Our services are subject to a range of legal, regulatory and professional standards.
We regularly monitor the quality, safety and effectiveness of our services and use this information to drive continuous improvement.
Delphi is regulated by the Care Quality Commission (CQC) and operates within the wider governance and assurance arrangements of Syncora and The Calico Group.
You can view our latest CQC ratings and inspection reports below.
Spark: St John’s BwD
Your key contact is:
Mrs Claire Louise Illingworth
Tel: 01254 495 014
Board and accountability
Acorn is governed by the Syncora Board.
Our Board helps set the strategic direction of the organisation, oversees performance and ensures strong standards of governance and accountability across our services.
Complaints and feedback
We welcome feedback and use it to improve our services.
Whether you would like to share a positive experience, make a suggestion or raise a concern, we want to hear from you.
Further information
Corporate policies and statements, including our Privacy Policy, Accessibility Statement, Modern Slavery Statement and Safeguarding Policy, can be found using the links in the footer of this website.
To help you learn more about Delphi and how we operate:
