Please see below for the most recent information from Delphi Medical regarding COVID-19 and how we are working to ensure the safety of our patients and staff.
This page was last updated on 25/03/2020.
At Delphi Medical we’re continuing to monitor the Government response and are currently following the most up to date advice available to minimise impact on our services. You can find the latest government updates here.
An update on group or community support services
While Mutual Aid, Smart Recovery and 12 Step play an important role in people’s recovery, the current Coronavirus (Covid-19) situation means that for now we all must adapt the ways in which we support each other through this period.
The Government continues to re-iterate the clear message that we must stay at home to protect ourselves, our loved ones, the NHS and those around us. https://www.gov.uk/coronavirus
The guidelines are clear about social distancing, about staying safe, and therefore groups should not meet up in person and will need to move online or have contact via phone. This has already begun to happen, and services are moving online to support people and these links are below:
- Alcoholics Anonymous
- Narcotics Anonymous
- Cocaine Anonymous
- SMART Recovery
Public Health England’s planned COVID-19 drug and alcohol guidance will reinforce these messages – until then please use https://www.gov.uk/coronavirus to stay up to date on all the current information.
Only in exceptional circumstances should an individual sponsor visit a sponsee to provide 1:1 support at home. They should both then follow the same precautions as are required of essential services i.e. stay at least 2m apart in an adequately ventilated area, both wash hands, don’t go if either party is showing any symptoms of the virus, don’t visit people who are self-isolating because they have COVID 19 symptoms, don’t visit those who are being shielded because they are highly vulnerable or if the sponsor themselves is from a vulnerable group.
These measures have been put into place to help keep our colleagues and customers safe and to prevent the spread of the virus.
Thank you again for your understanding and patience.
The safety of clients remains our priority. We are managing risk via a robust emergency plan that focuses predominately on at-risk clients. Via partnerships with local services including pharmacies; all contingencies have been assessed & our clients supported as safely as possible.
Specific advice regarding supervised consumption has been provided locally to those it affects. We have altered our prescribing practice in line with new individual needs, especially for those who are considered vulnerable.
As we manage a full range of services, the advice on this page is general. If you have a specific query that has not been addressed by the information on this page, please contact your keyworker or service lead for further information.
Where can I get help?
Pavilion – Our residential drug and alcohol detox treatment centre is still open. We have taken measures to protect staff and clients by ensuring that safe social distancing is observed in line with Government advice.
Horizon Blackpool – Our Horizon service is still in effect. We have taken measures to protect staff and clients by ensuring that safe social distancing is observed in line with Government advice.
Our team are contacting all of our clients to let them know when their next appointment is or if there are any changes.
We will be updating this page regularly as the situation develops.